Learn How to Get Answers to All of Your Questions About Your Service Direct Account.
Service Direct Help Center
The fastest way to get answers to your questions, our Help Center provides access to dozens of articles about your Service Direct account. Here you can find articles about Billing as well as detailed how-tos to help you get the most out of our Lead Management software. You can access the Help Center 24/7.
Help Bot
Our advanced Help Bot can make sure you get answers to your question. To begin, click the chat bubble in the lower right corner of any page in mySD and let us know how we can help you.
In the event our Help Bot cannot answer your question, you will be given the option to open a Support Request and a member of our team will be with you as quickly as possible.
Submit a Support Request
You can submit a Support Request when you require further assistance with your Service Direct Account. Please select the appropriate request type and include the details in your request so our team can best help you out.
A member of our Support Team will be in touch via email as soon as they are available after receiving your request.