Learn How to Update the Password to Your mySD Account.
Easily make changes to your mySD password from the Users page in mySD. To get started, click "More" from the Navigation Menu, then select "Users."
Change a mySD User Password
Each User on your mySD Account has its own password. In the event you want to change this password, on the Users page, simply click the "Edit" link on the far right of the Users row. In the subsequent pop-up, click "Send Password Reset to this User".
In the event the User forgot their password, another User may send the password reset link as well.
What To Do if You Forget Your Password
If there are no other Users on your mySD account and you have forgotten your password, click the "Need Help" link on the login screen, then input the login email address to send a password reset link.
What To Do if You Forget Your Login Email
If you are unsure of your login details, such as your login email address, you can contact our Support team by Submitting a Support Request or navigating to the Help Bot in the right hand corner to input your information for our Support team to help with.